Patient & Resident Rights

The Australian Charter of Healthcare Rights in Victoria describes the rights of patients, consumers and other people using the Australian healthcare system. These rights are essential to make sure that, wherever and whenever health care is provided, it is of high quality and is safe.

It incorporates the content of the previous Victorian Public Hospital Patient Charter into a new brochure to enhance articulation of the rights of patients, consumers and carers in the Victorian setting and ensures congruence with the Charter of Human Rights and Responsibilities Act 2006, with which all publicly funded organisations must comply.

It is available in English, Braille, Audio and 25 community languages.

Please follow the links below for more information.

Australian Charter of Healthcare Rights in Victoria – Department of Health
Australian Charter of Healthcare Rights in Victoria – publications