Our Vision, Mission and Values

VISION STATEMENT 

Excellence in health care now and the future 

MISSION STATEMENT 

Providing quality health services, supporting and enhancing community wellbeing 

VALUES 

Care: We are passionate about providing excellent and considerate care to our local community, ensuring every consumer gets the best healthcare.

We care for each other by working together as a team to deliver positive outcomes and to create a great workplace for everyone.

Respect: We foster an environment where colleagues, clients, partners, and the public feel valued, appreciated, and heard. We show politeness and consideration toward the thoughts, feelings, and opinions of others. Respect is at the core of all our interactions.

Choice: We support our consumers to make informed choices relating to their healthcare and empower them to be actively involved in their care planning, whilst providing person-centered care.

We support our colleagues to exercise choice through autonomy, initiative and accountability. We enable them to take ownership of their work, promoting a culture of responsibility and excellence.

Equity: We are committed to strengthening equity through embracing diversity and promoting inclusivity. We recognise that we all start from a different place, and that our clients’ colleagues’ and residents' needs can be different in order to achieve equity and fairness.

COMMITMENTS 

We encourage and assist our clients to achieve life-long health and wellbeing. 

We respect each individual’s rights, needs and choices including the right to refuse treatment. 

We provide equality of access to services. 

We support the broad definition of health which includes meeting social, emotional, physical, cultural and spiritual needs through a multi-disciplinary approach. 

We seek to achieve quality health outcomes. 

We provide a safe and supportive environment for staff and others. 

We encourage the personal and professional development of staff. 

We encourage participation by all members of the community in planning, implementing and evaluating service delivery. 

We facilitate partnerships with other service providers.